Do you have questions about Go Cotswolds or one of our tours? You may find the answer here. If not, please send us a message via our contact form, e-mail firstname.lastname@example.org or call us on 07786 920166 and we’ll be happy to help!
We are now taking bookings for tours on and after May 17, 2021!
The national ‘Coronavirus lockdown’ restrictions currently in place in England mean that Go Cotswolds is temporarily closed and our tours are not able to take place. However, our team members are working from home and are available to process bookings and enquiries.
We are following all English laws and guidelines related to the COVID-19 pandemic. Until advised otherwise, we will continue to follow these rules and will update our policies and procedures as and when the situation changes.
First and foremost: if you, or a member of your household has, or has had in the 14 days leading up to your tour, symptoms of possible or confirmed COVID-19 infection (for example, a cough, high temperature/fever or flu-like symptoms), you MUST contact us before your tour date, and you MUST NOT participate in the tour.
At the start of your tour, we will:
During the tour, please:
Go Cotswolds will:
The Cotswolds is the largest designated ‘Area of Outstanding Natural Beauty’ (AONB) in England. Covering an area of around 800 square miles (~2000 square kilometres) and including approximately 150 small towns and villages, it encompasses roughly the area between Stratford-upon-Avon to the north, Cheltenham to the east, Oxford to the west and Bath to the south. Famed for the warm honey-coloured Cotswold stone from which many of the region’s buildings are made, the Cotswolds is also characterised by its rich history, traditions, and beautiful countryside landscape. Find out more by joining one of our tours!
There may be times when we are forced to cancel one or more of our tours. Examples might be regional or national health restrictions that mean we cannot run our business, if a member of our team becomes ill, or if our vehicle breaks down.
If we have to cancel your tour or journey, we will contact you at the earliest opportunity and offer you:
If, for any reason, you need to cancel your place on a small-group tour, please let us know, giving us at least 24 hours notice. In line with our usual Terms and Conditions, we will offer you:
No-shows or cancellations with less than 24 hours notice given will not be eligible for a refund.
To cancel or amend a private tour or private vehicle hire booking, a 14-day notice period is required, and a £50 cancellation fee (per day, for multi-day hires) applies.
We can accommodate people with most disabilities, including visual impairment and mobility issues. However, we regret that our minibuses are not wheelchair accessible, so our tours are not suitable for wheelchair users who are unable to get in and out of a wheelchair. Please see our Access Statement for more information, and if you have any questions, please just ask us.
Yes! Our minibuses have a large luggage compartment, so we can usually accommodate luggage, including large suitcases, foldable wheelchairs, walkers and strollers.
Small handbags, coats and other small personal items may be kept inside the minibus, either at your feet or on the overhead shelf. All luggage and personal items are your responsibility.