Our TourSure Guarantee: from Easter to September, we will never cancel a Cotswolds in a Day tour because of low numbers

Have you ever booked a group tour or activity and had it cancelled at short notice because not enough people signed up?

Frustrating, isn’t it?

Especially if you’ve booked that experience as part of a bigger itinerary, or you’ve purchased travel tickets to get there.

Here at Go Cotswolds, we promise that between Easter and the end of September, we will not cancel our Cotswolds in a Day tours due to low numbers – even if you’re the only one!

We call it our TourSure Guarantee

Our TourSure Guarantee means that, very occasionally, we might run an individual tour at a financial loss.

But we prefer to look at the bigger picture: last minute cancellations can cause bad feeling, and no-one likes that!

We know you’ll appreciate this promise, and it’s one less thing for you to worry about!

What about our other tours, or the rest of the year?

We have an exceptionally low cancellation rate year-round.

Most of the time, we have the opposite problem: our tours are fully booked, often with waiting lists!

But quiet periods do happen – such as in the winter months – and naturally, we want to avoid running tours at a loss. So, outside of the TourSure season (Easter to end of September), or for any tour other than Cotswolds in a Day, we reserve the right to cancel a tour if a minimum number of 4 guests has not been reached.

If this happens, we’ll always try to give you as much notice as possible, and will offer alternative dates or alternative tours where available.

Did you know?

In over 10 years of touring the Cotswolds, we have only ever cancelled SIX tours? (Except for the COVID blip, of course, when we were legally obliged to close.)

• Once was because of a vehicle breakdown (back when we only had one vehicle – now we have 4!).
• Once was because of dangerously high winds.
• We have had to cancel two times in 10 years because of heavy snow.
• Once we had to cancel a tour because the guide was ill, but we successfully transferred all guests onto alternative dates.
• And once back in 2017 when our Director Lisa went into labour!